As a Systems/Network Administrator, you will provide ongoing technical services supporting multiple Data Center facilities.

Candidate will support the following activities:

• Support and automated management monitoring for Data Center Optimization Incentive (DCOI), including functions and operation activities.
• Support and automated management monitoring for WINS/UNIX hardware, virtual, and enterprise application systems.
• Plan, install, configure, upgrade and optimize hardware and software for WINS/UNIX systems in support of application and back-end infrastructure.
• Plan, install, configure and optimize hardware, software, and procedures for information technology systems and architectural activities, including hardware and software for multiple Data Center facilities.
• Conduct technical support for system monitoring infrastructure to management, operations, and engineering.
• Ensure the overall health of any primary application and back-end infrastructure is being monitored.
• Respond to alerts generated by monitoring infrastructure tools, and assist with managing and developing automated alerts.
• Routinely identify, measure, and evaluate performance of the primary application and back-end infrastructure as required by respective Administrators
• Provide an automated means for administrations to proactively isolate and rectify issues in an expected manner through web applications.
• Analyze and resolve problems utilizing the customer's change reporting system and primary application change reporting system for problem tracking and reporting. (Problem analysis and resolution may require direct contact with customers, software, and hardware vendors to diagnose and resolve problems).
• Track Monitoring Application status reporting and provisions for new requirements as they arise.
• Proactively isolate and rectify issues of the primary application and back-end infrastructure.
• Participate in conference calls, meetings, and testing activities related to the support and maintenance of Infrastructure Management, Monitoring, and Support environment.
• Provide recommendations for performance sizing and tuning of WINS/UNIX software applications to enable continuing innovation within the infrastructure.
• Follow the System Life Cycle to the final configuration in Development/Testing and Staging/Integration prior to the systems moving into production.
• Managed Infrastructure Management, Monitoring, and Support Inventory database, DCVI Cloud Automation Portal, and SharePoint.
• Familiarity with common database server technologies, such as MS SQL Server and MySQL.
• Monitor ongoing security model compliance on WINS/UNIX systems, applications, and data in accordance with customer Information Security Policy (ISP).
• Evaluate configurations, vulnerabilities, and risks in relation to customer security model and industry standards.
• Develop and/or modify operational support guides for customer Infrastructure Management, Monitoring, and Support onsite staff. (The customer Task Manager provides requirements for documents and responsible technical personnel provide input and review of these guides.)
• Place and maintain documents on customer Intranet for easy access at the Infrastructure Management, Monitoring, and Support sites for the technical support staff. (The customer Task Manager provides methodology for document content and format.)
• Ensure primary and secondary systems are constantly available and health reports generated
• Provide on-the-job training and knowledge transfer to Windows administrators who will be installing and supporting Infrastructure Management, Monitoring, and Support hardware/software. Attend seminars, conferences, presentations, and training classes directly related to the initiatives and projects supported by the customer. If training is limited, the attendees are required to transfer the knowledge obtained to the rest of the team.

• Full-time support is required within a flexible band of 6AM to 6PM, Monday through Friday, and may include Federal Holidays
• Off-hour and weekend remote (on-call) support is required.
• The contractor shall work off-hour and weekend remote (On-call) support on a weekly rotation.
• The contractor may work off-hour and weekend remote application install/patches/upgrades/releases on a periodic/ad-hoc basis.