Who we are
Ancore Inc (“Ancore”, “we”, “our”, “us”) is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, engage with our services, or communicate with us.
By accessing our website or providing your information, you agree to the practices described in this policy.
How we use your information
We use the information collected through our website to:
- Provide, operate, and maintain our services
- Respond to inquiries and support requests
- Improve website functionality and user experience
- Communicate updates, alerts, and service‑related information
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
SMS/Text Messaging Policy
Ancore Inc may send SMS/text messages to the mobile number you provide for service‑related communication. By submitting your phone number on our website or through onboarding documents, you consent to receive text messages from Ancore Inc. Message frequency may vary depending on service activity. Message and data rates may apply.
Information Collected for Messaging
We collect your mobile number solely for the purpose of sending:
- Service alerts
- Account or onboarding notifications
- Scheduling or appointment updates
- Support communications
- Company announcements
We do not sell, rent, or share SMS opt‑in data with third parties for marketing.
Consent to Receive Messages
By providing your mobile number, you give express consent to receive SMS messages from Ancore Inc. You may withdraw consent at any time.
Opt‑Out Instructions
To stop receiving text messages, reply STOP to any message. You will receive a confirmation message, and no further texts will be sent.
Help Instructions
For assistance, reply HELP or contact us using the support email and phone number listed on our website.
Third‑Party Messaging Providers
Ancore Inc may use third‑party SMS delivery platforms (including Vitel Global) to send messages. These providers are not permitted to use your information for their own purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.
Data Retention
SMS‑related data is retained only as long as necessary for operational or legal purposes. You may request deletion of your SMS data by contacting us.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
If you have any concerns about how your data is handled, you may contact us at the details below.
Contact Information
If you have questions about this Privacy Policy or wish to request data access or deletion, contact us at:
Email: contact@ancoreinc.com
Phone: +15676777001